FAQ’s
Frequently asked questions
What services do you offer?
We offer a full range of property maintenance and repair services for both landlords and managing agents. This includes routine maintenance, emergency repairs, property inspections, and coordinating access with tenants.
Our trusted in-house tradespeople handle everything from plumbing and electrical work to general repairs and preventative upkeep. We also manage tenant communication, provide updates throughout the process, and make sure every job is completed to a high standard, saving you time and hassle.
Do you provide emergency repair services?
Yes. We offer fast-response emergency repair services for urgent issues such as leaks, heating failures, or electrical faults. We aim to attend to emergencies promptly to minimise property damage and inconvenience to tenants.
Do you work with managing agents or just landlords?
We work with both. Whether you’re a landlord managing your own property or an agency handling multiple portfolios, we can act as your reliable maintenance partner, handling everything from scheduling to resolution.
Who carries out the work?
All works are completed by our in-house team of vetted, trusted tradespeople. We employ professionals across multiple trades to ensure consistent quality and accountability.
How do I request a repair or maintenance visit?
You can easily request services via our online portal, by email, or by phone. Once the request is logged, we’ll handle everything from scheduling access to completing the work and providing updates.
Can you help me find tenants for my property?
Yes. While we don’t act as letting agents ourselves, we work closely with a trusted third-party letting agency who can help landlords source reliable tenants quickly and professionally. We’re happy to coordinate this service on your behalf to make the process as smooth and hands-off as possible.